Taken in combination, the Oversight Board’s governing documents provide an increasingly valuable framework for a taking human rights-based approach to content decisions. Specifically, we conclude that of BSR’s original 34 recommendations, 17 are benefiting from good progress, nine are benefiting from partial progress, five are not yet determined, and three are not yet addressed. One year after our original review, our newly published gap analysis shows that the Oversight Board is making good progress on this long-term journey. The original BSR human rights review of the Oversight Board addressed these twin challenges of novelty and scale by acknowledging the significant operational challenges the Oversight Board will face and the reality that lessons will be learned over time. Moreover, while efforts to provide access to remedy in other industries are typically designed to meet the needs of a bounded number of rightsholders, based in clearly defined geographical areas and speaking a limited number of languages, the Oversight Board is designed to meet the needs of billions of rightsholders, who could be anywhere in the world and who may speak any language. The Oversight Board is unlike anything previously created by a company-to our knowledge, no company in any industry has ever established an oversight mechanism with binding decision-making power. This gap analysis is being published today. Alongside this key milestone, the Oversight Board commissioned BSR to undertake an independent gap analysis to compare the final Oversight Board charter, bylaws, and operating procedures with our original recommendations. In our human rights review, which was published in full last December, we made 34 recommendations for how the governance and operations of the Oversight Board could be made consistent with human rights-based approaches, principles, standards, and methodologies.Įarlier this month, the Oversight Board announced its first cases. It is also crucial that these decisions respect internationally recognized human rights standards-which is why Facebook commissioned an independent human rights review from BSR to inform the Oversight Board’s creation. For this reason, the Oversight Board was launched in 2020 to help Facebook answer some of the most difficult questions around what to take down, what to leave up, and why. With over two billion users worldwide, it has become increasingly important that Facebook does not make these content moderation decisions alone. Some of these decisions can be very challenging, with strong arguments for either removing or leaving up the content. Many users can disagree with these decisions, and millions are appealed each year. in Sustainable Development from Forum for the Future.įacebook makes decisions to take down, leave up, or restore content every day. Prior to joining BSR in 2004, Dunstan was part of British Telecommunications' corporate responsibility team.ĭunstan has an M.Prof. He also co-authored the 2010 book Big Business, Big Responsibilities. Dunstan participated in the process of creating the Global Reporting Initiative G3 guidelines, and he is a regular commentator on issues of corporate accountability, reporting, and human rights. He also helped create the Electronic Industry Citizenship Coalition, a collaborative initiative of more than 100 ICT companies improving conditions in their supply chains. He brings significant experience working on a diverse range of engagements and issues, including human rights due diligence, privacy and freedom of expression, sustainability reporting and strategy, and stakeholder engagement.ĭunstan facilitated the multistakeholder process of developing global principles on freedom of expression and privacy, which led to the launch of the Global Network Initiative in October 2008. Previously, Dunstan led BSR’s information and communications technology, heavy manufacturing, and human rights teams. Dunstan leads BSR’s work at the intersection of technology and human rights.
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